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TERMS AND CONDITIONS

 

Dockequipment.eu is operated by Van Wijk Nederland BV (VWNL). The general terms of VWNL do therefore also apply to dockequipment.eu.

Click here to download our General Sales Conditions.

In addition to these General Sales Conditions, the following conditions also apply on the transactions:

Terms and conditions of sale:

  • The General Sales Conditions of Van Wijk Nederland BV, located in Lelystad, The Netherlands, are applicable to all transactions made with dockequipment.eu operated by Van Wijk Netherlands BV (VWNL). These conditions are enclosed with the offer and the order confirmation and/or are published on the website of dockequipment.eu (www.dockequipment.eu)
  • Dockequipment.eu explicitly rejects the applicability of any other conditions referred to by the Buyer.
  • An agreement shall only be effected when the Buyer explicitly has agreed to our General Sales Conditions after placing his order on www.dockequipment.eu
  • Unless otherwise agreed, all transactions with dockequipment.eu operated by VWNL are in accordance with the product sheet, installation drawings and force diagrams/drawings, assembly instructions (in order), user manuals (in order), and/or are to be downloaded from our website www.dockequipment.eu

cancellation:

  • If the Buyer terminates the agreement with Dockequipment.eu operated by VWNL without being entitled to do so under the General Sales Conditions VWNL, the Buyer shall be liable for all damages Dockequipment.eu operated by VWNL suffers as a result of this termination, including lost profits. The minimum extent of this damage is fixed by the parties in advance at 5% of the purchase price.

Prices and Price Changes:

  • All prices specified by Dockequipment.eu operated by VWNL are, unless otherwise stated, exclusive of VAT and other government set duties and surcharges.
  • Dockequipment.eu operated by VWNL shall be authorised to increase the price stated on the order confirmation if after the conclusion of the agreement steel prices CRUspi (CRU Steel Prize Indicator) increase by more than 5%.

date of delivery:

  • Upon receipt of your payment with order, the order will be scheduled for production. You will then be informed about the exact delivery date.

Delivery Conditions:

  • Delivery is performed through Ex Works (EXW) Dockequipment.eu, Bouwweg 14, Lelystad, The netherlands, Incoterms 2010.
    If the delivery is made Carriage Paid to (CPT) in accordance with Incoterms 2010, the delivery date shall always be subject to final confirmation from the forwarder

storage:

  • If the Buyer, for any reason whatsoever, is also unable to take receipt of the goods at the agreed time (delivery date) and these are ready for shipment, dockequipment.eu operated by VWNL shall store the goods at the Buyer's request, if the storage capabilities allow it.
  • Dockequipment.eu operated by VWNL shall not be held liable for any deterioration in quality after the delivery date has passed.
  • The Buyer will not be charged for any storage costs for the first four weeks, to be calculated from the date of delivery. For each week or part thereof after this period, the Buyer shall pay €4.00 for the storage of each loading ramp and €2.00 for the storage of any dock shelter. Other goods €2. These amounts are exclusive of VAT.
  • Any Buyer that makes use of the storage option shall remain under obligation to pay the purchase price, at the agreed time.

GUARANTEE period:

  • Dockequipment.eu operated by VWNL provides a guarantee for a period of one year in accordance with the provisions of the General Sales Conditions. Dockequipment.eu operated by VWNL provides an EC declaration of conformity (Directive 2006/42/EEC, Annex II, section A) on the condition that all components, accessories and control boxes are supplied by dockequipment.eu operated by VWNL and are installed according to the installation instructions, by qualified personnel. In all other cases dockequipment.eu operated by VWNL grants a 2B declaration of incorporation (Directive 2006/42/EEC, Annex II, under Section B) and it is forbidden to put the product into service before the Buyer has declared the assembled product to be in accordance with the EC Directive.
  • Dockequipment.eu operated by VWNL treats weights and measures with the greatest care; nevertheless, dockequipment.eu operated by VWNL does not guarantee that no deviation of weights and measures will occur.

payment:

  • Orders up to € 10.000, - must be paid in advance 100%.
  • If the total order amount exceeds € 10.000, - , Dockequipment.eu operated by VWNL shall ask the credit insurance company to insure the invoice.
  • Dockequipment.eu operated by VWNL has insurance cover, for its receivables, with a credit insurance company. If the credit limit obtained is insufficient, the Buyer is obliged, following a first request from VWNL, to provide security for the payment of the amount(s) payable to VWNL under this Agreement, such as in the form of an advance payment or the provision of a bank guarantee.
  • If the credit limit obtained is sufficient, the following payment terms for order amounts above € 10.000, - apply: 30% of the total order amount must be paid in advance (when ordering) and 70% of the total amount should have been paid before delivery.
  • Dockequipment.eu operated by VWNL shall be entitled to refuse to process the order until the provisions defined in the above paragraph of this article have been met.
  • If the Buyer fails to pay the full invoice amount within the prescribed period, Dockequipment.eu operated by VWNL shall be authorised to suspend delivery until the Buyer settles the outstanding invoice amount in full, without this entitling the Buyer to defer payment of the purchase price.

User Manuals

  • Dockequipment.eu operated by VWNL makes original manuals available to the Buyer; these are written in Dutch, English, German and French. If the Buyer requires a manual in any other language, the Buyer must arrange and pay for this. It is the responsibility of the Buyer to check if the translated text is in compliance with any national provisions.

change of specification

  • Changes in specifications and/or numbers requested by the Buyer are not possible anymore once the order is confirmed and paid for.

Latest product news

Stay informed of the latest developments of our products and projects:

June 1st, 2017: introduction new tail lift Seal ATS-DLH.
We are proud to announce the new Tail lift seal, the ATS-DLH, which provides optimum protection of the tail lift opening...read more

Projectplanning / dock design

Well begun is half done!
This is certainly true in the case of a proper project planning regarding the design of the loading and unloading process for a project. We are here to help you  Read more​